What happens after I have been assessed?

What happens after I have been assessed for a Home Care Package?

  • If you are eligible to receive a Home Care Package you will be informed by letter from My Aged Care, outlining the level of package that has been approved
  • You will be placed onto a national priority queue and will be informed when a package becomes available
  • You may be offered an interim package at a lower level while you wait for the package level you have been approved to receive
  • Once you have been offered a package you have 56 days in which to accept the package by entering into a Home Care Agreement with a provider
  • While you wait for your package, you are encouraged to research Home Care providers. Home Care Nursing offers a no-obligation appointment with one of our experienced Home Care Managers and Support Team to discuss tailoring a service to meet your needs. To arrange an appoint please call 02 4964 5555.
  • For current wait times for packages visit My Aged Care or call My Aged Care on 1800 200 422


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