HCN Home Care Package Fees and Charges
HCN offers home care services to both approved home care package recipients and to private clients. If you are on a waiting list for a home care package you may choose to pay for home care services as a private client until you receive confirmation that your package is available to take up.
Home Care Package recipients: eligible individuals who have received an approved Home Care Package level 1 to 4 from The Australian Government. Our Service areas include:
- Newcastle
- Lake Macquarie
- Maitland
- Cessnock
- Port Stephens
Funding and Fees:
- Home Care Packages are subsidised by the Australian Government
- You may be asked to pay an income-tested care fee towards your care which is determined by The Department of Human Services
- The home care provider may ask you to pay a basic daily care fee or additional fees for services not covered by your home care package
- Administration, case management and exit fees may be applied to your package by the home care provider
- When you contact HCN we will provide you with a full list of all our fees and charges, so you can decide if our services are right for you.
Case Management Fee Per Fortnight
| Level 1 | Level 2 | Level 3 | Level 4 |
| $59.08 | $103.88 | $226.24 | $349.86 |
Package Management Fee Per Fortnight
Level 1 $29.54
Level 2 $51.94
Level 3 $113.12
Level 4 $171.50
Prices for Common Services
| Service | Pricing Per Hour |
| Personal Care & Household Tasks Mon to Fri (7:00am – 6:00pm) | $74.00 |
| Personal Care & Household Tasks Mon to Fri (6:00pm to 9:00pm) | Base Fee + Surcharges |
| Personal Care & Household Tasks Saturday | Base Fee + Surcharges |
| Personal Care & Household Tasks Sunday | Base Fee + Surcharges |
| Personal Care & Household Tasks Public Holiday | Base Fee + Surcharges |
| Light Gardening Services Mon to Fri (8:30am to 4:00pm) | $78.00 |
| Clinical Care – Registered Nurse Mon to Fri (8:30am to 4:30pm) | $120.00 |
| Clinical Care – Registered Nurse Mon to Fri (6:00pm to 6:00am) | Base Fee + Surcharges |
| Clinical Care – Registered Nurse Saturday | Base Fee + Surcharges |
| Clinical Care – Registered Nurse Sunday | Base Fee + Surcharges |
| Clinical Care – Registered Nurse Public Holiday | Base Fee + Surcharges |
| Wellbeing Support – Physiotherapy Mon to Fri (9:00am to 4:00pm) | TBA |
| Wellbeing Support – Podiatry Mon to Fri (9:00am to 4:00pm) | TBA |
Note: Additional travel charges may apply for areas outside of the above service areas. Personal Care & Household Services Includes: cleaning, shopping, meal preparation, transport and assistance with daily activities. Clinical Care and Wellbeing Support: Registered Nurse care (wound care, diabetes management, medications, care plan development and dementia support), Physiotherapy and Exercise Physiology care.
Home Care Package Fees and Charges:
| Service | Pricing Per Hour |
| Daily Care Fee Maximum Charge (up to fee)* | $0.00 |
| Kilometre Fee** | $1.35 |
| Exit Fee | $0.00 |
Note: * HCN does not apply a daily care fee if the consumer is receiving an Aged Pension. ** KM fee applies to all transport services or shopping services where we take you or undertake these task on your behalf. Home Care Nursing will provide you with a written quote outlining all agreed fees and charges that will be associated with your care under your Home Care Package.
Home Care Package Enquiries: 1300 660 636
